Meet Our Team
Jim Adams
New Car Internet Sales
Marshall Guffy
Internet Sales Director
Mike Pickett
Finance Manager
Chris (Buzz) Busby
Finance Manager
John Kraft
Sales & Leasing
Clayton Sanders
Finance Manager
Abby Stell
Finance Manager
Rick O'Donnell
Internet Sales Manager
Joey Worley
Internet Sales Manager
Scott Brown
Finance Manager
Skyler Short
Sales Manager
Jack Boehm
Salesperson
Andrew Brozek
Internet Sales and Leasing Manager
Gary Hendrickson
Internet Sales Director
Arthur Tompkins
Salesperson
Sterling Evans
Salesperson
Bernhard Kuehn
Service Manager
Steve Stanley
Salesperson
Paul Blessing
Equity & Leasing Director
Jason Schoch
Finance Manager
Antonio Caraballo
Salesperson
Shayna McDonald
Internet Sales Manager
William Nelson
Salesperson
Bryan Younts
Salesperson
Ray Mount
Salesperson
Joe Esker
Salesperson
Kolton Rossell
Salesperson
Randy Bailey
Salesperson
John Watt
Internet Sales Manager
Cole Collins
Service Manager
Chris England
Internet Sales Manager
Ernesto Hernandez
Salesperson
Zeb Holmgren
Service Advisor
Brian Rosplock
Service Advisor
Dave Wilkinson
Internet Sales Manager
Ryan Young
Service Advisor
Allison Bergen
Internet Sales Manager
Stephanie Cabezudo
Sales Person
Chris Horton
Service Manager
Eric Kessler
Service Advisor
Trey Lujan
Service Advisor
Erin Pevoteaux
Service Advisor
Paul Wray
Service Advisor
Jim Adams
New Car Internet Sales
Aug 11, 2022
Communication was lacking and experience was not as
Communication was lacking and experience was not as smooth as it should have been. Otherwise the dealership was excellent.
Jul 18, 2022
Heuberger is the best dealer I’ve ever done business
Heuberger is the best dealer I’ve ever done business with. Communication is clear and there are never any surprises when buying a car or when I come for service. Rest assured, you will be taken care of here. Trust their process!
Jan 13, 2022
Nothing but smooth sailing! This is one EMERGENT...
Nothing but smooth sailing! This is one EMERGENT dealership! They really went over and above anything we've experienced in the past. We are very comfortable with Kolton Rossell and Heuberger Subaru!
Jul 16, 2021
Jim did a great job putting us in the perfect Subaru for...
Jim did a great job putting us in the perfect Subaru for us! Thanks Jim! We love our new Subaru Outback and we'll definitely be back!
Jan 26, 2021
Was a pleasure to work with Jim getting my new car! He...
Was a pleasure to work with Jim getting my new car! He was super helpful and knowledgeable about the vehicle I was interested in buying and went above and beyond in making my car buying experience the best!
Marshall Guffy
Internet Sales Director
Aug 27, 2022
We are return/continuous customers.
We are return/continuous customers. Always great service and best prices, just ordered our 4th Subaru Outback win 12 years from Heuberger Subaru. Just ask for John Watt and Marshall Guffey in the internet dept! Highly Recommend!!
Dec 30, 2021
My wife and I are in the market for a new vehicle. We...
My wife and I are in the market for a new vehicle. We travel the country since I'm a 100% disabled combat veteran and my wife is a travel nurse fighting covid all across the country. We finally found the perfect combination of what we were wanting and after reaching out to them we were told that they don't sell to out of state customers. We literally live in hotels going city to city helping hospitals that are critically understaffed and because of it this dealership won't take our money to buy a new vehicle. Unbelievable was an understatement.
Jul 16, 2021
Jim did a great job putting us in the perfect Subaru for...
Jim did a great job putting us in the perfect Subaru for us! Thanks Jim! We love our new Subaru Outback and we'll definitely be back!
Dec 26, 2020
I had a good experience. I am being bombarded after the...
I had a good experience. I am being bombarded after the purchase to leave a review. My experience was fine. It was nothing extraordinary. I believe if a business wants a 5 star review then they should go above and beyond to earn a 5 star review. My experience was fine. I got a good price and everyone was friendly. But no one has provided any service or experience that was above and beyond. The reason I chose this dealership is because of price. I got the price I wanted, so I'm happy. If you truly want a 5 star review and want to be held to higher standards, then I suggest you exceed expectations instead of only meeting them.
Nov 07, 2020
Hueberger is a fine, competent dealership with many...
Hueberger is a fine, competent dealership with many competent people. In spite of needing much larger facilities everything runs very smoothly. Our new Forester Touring is a very fine car and prepared exceptionally welk
Mike Pickett
Finance Manager
Oct 27, 2022
When my spouse and I walked into Heuberger Subaru we were
When my spouse and I walked into Heuberger Subaru we were supposed to meet a Bryan Younts, unfortunately he was tied up. Mr. Kraft came in made our Subaru experience! He was professional, polite, and forthright about everything. His attention to detail was meticulous and spot on. Highly recommend Mr. Kraft.
Mar 30, 2022
John assisted me with the purchase of my 2022 Subaru
John assisted me with the purchase of my 2022 Subaru Crosstrek, I could not be happier with the service I was provided. John was so helpful and nice. It was such a pleasure to work with him. Thanks again for everything!!
Jan 26, 2022
Each person I worked with at Heuberger was professional...
Each person I worked with at Heuberger was professional and courteous. A real pleasure to buy a car here. A special shout-out to John Kraft who I worked with for several months. A fantastic representative for Subaru and a knowledgeable salesman. Kept me up to date through the entire sales process and delivery of my Outback XT. Heuberger has a winner with John.
Jan 15, 2022
John was exceptional. He was warm and welcoming and...
John was exceptional. He was warm and welcoming and extremely knowledgeable as well as addressed all my car needs. The entire could not have been anymore seamless. The rest of the staff was very helpful and friendly. I will definitely purchase all my future vehicles from here. Thanks John your truly the best at your kraft!
Jul 26, 2021
It has been a pleasure to purchase a new Crosstrek from...
It has been a pleasure to purchase a new Crosstrek from Heuberger and especially from Shayna. She answered every question promptly and accurately and was always knowledgeable and pleasant. We plan to recommend her to all of our friends ! 👍
Chris (Buzz) Busby
Finance Manager
Oct 27, 2022
When my spouse and I walked into Heuberger Subaru we were
When my spouse and I walked into Heuberger Subaru we were supposed to meet a Bryan Younts, unfortunately he was tied up. Mr. Kraft came in made our Subaru experience! He was professional, polite, and forthright about everything. His attention to detail was meticulous and spot on. Highly recommend Mr. Kraft.
Aug 25, 2022
John was very professional.
John was very professional. Never felt pressured to buy. He gave me the details of the vehicals I was looking at as well as his personal opinions. Thankfully, John was able to talk me out of the vehicle I was previously looking at and got me into an Outback. John's partner in crime, "Buzz" made the financing process fast and painless. These 2 gentleman handled business the way it should be. I highly recommend these 2 guys if you are looking for your next car.
Mar 30, 2022
John and Buzz exceeded my expectations in every area of
John and Buzz exceeded my expectations in every area of the purchase experience. My wife and I agreed as we drove off in our new car that we had the best car buying experience in our 27 year marriage. On a different note, the inside sales area was bright and immaculate, equipped with a free coffee bar and more than one comfy lounging area for those waiting for a service. I'd recommend Heuberger Subaru to anyone considering a new or used car purchase.
Feb 21, 2022
Andrew was very friendly and very helpful in helping me
Andrew was very friendly and very helpful in helping me select and purchase my Subaru Crosstrek. It was my first time buying new and it was honest, straight forward, and no BS. Not what I was expecting from a dealership experience. Thank you for breaking the stereotype.
Feb 18, 2022
Buzz provided a no stress environment when closing on my
Buzz provided a no stress environment when closing on my new car. Did not pressure me to buy anything I didn't want. He's perfect example of how a financial person ought to be. Thanks, Joe Silva
John Kraft
Sales & Leasing
Oct 27, 2022
When my spouse and I walked into Heuberger Subaru we were
When my spouse and I walked into Heuberger Subaru we were supposed to meet a Bryan Younts, unfortunately he was tied up. Mr. Kraft came in made our Subaru experience! He was professional, polite, and forthright about everything. His attention to detail was meticulous and spot on. Highly recommend Mr. Kraft.
Aug 25, 2022
John was very professional.
John was very professional. Never felt pressured to buy. He gave me the details of the vehicals I was looking at as well as his personal opinions. Thankfully, John was able to talk me out of the vehicle I was previously looking at and got me into an Outback. John's partner in crime, "Buzz" made the financing process fast and painless. These 2 gentleman handled business the way it should be. I highly recommend these 2 guys if you are looking for your next car.
Jul 27, 2022
Nice staff and very helpful.
Nice staff and very helpful. John was very responsive to all our questions. Definitely would recommend them.
Jul 27, 2022
I want to thank our salesman John Kraft for always being
I want to thank our salesman John Kraft for always being responsive and answering all of our questions. John’s excitement explaining the features of the car during our test drive convinced me that we had made the right choice in buying our Subaru Ascent. Thank you John!
Mar 30, 2022
John assisted me with the purchase of my 2022 Subaru
John assisted me with the purchase of my 2022 Subaru Crosstrek, I could not be happier with the service I was provided. John was so helpful and nice. It was such a pleasure to work with him. Thanks again for everything!!
Clayton Sanders
Finance Manager
Aug 25, 2022
John was very professional.
John was very professional. Never felt pressured to buy. He gave me the details of the vehicals I was looking at as well as his personal opinions. Thankfully, John was able to talk me out of the vehicle I was previously looking at and got me into an Outback. John's partner in crime, "Buzz" made the financing process fast and painless. These 2 gentleman handled business the way it should be. I highly recommend these 2 guys if you are looking for your next car.
Jan 18, 2021
I went to Heuberger before Christmas to check out an...
I went to Heuberger before Christmas to check out an Outback. I was driving a Tacoma but found it uncomfortable and wanted something different. My son and I wandered the lot, and Art came out to meet us. He was so personable and easy to work with. I didn’t think that I was going to purchase a vehicle that day, or trade in my Tacoma, but Art made is very easy. I purchased a 2018 Outback for a fair price. There were a couple door dings on the driver side, and I was told that they could be fixed after the holidays. I called Art to set up my appointment, dropped off my car the next day, and when I got it back, it looked brand new. I would definitely buy another car from Heuberger, and I highly recommend Art as a salesman.
Sep 09, 2020
The grade for customer service was an A+ beginning with...
The grade for customer service was an A+ beginning with the first contact with Shayna all the way through the finance explanations from Abby and Clayton, then continued until I drove away with my new Subaru Forester. If you don't go to Heuberger for your new or pre-owned vehicle then you've made a big mistake.
May 07, 2020
Thank you Marshall Guffy for excellent customer service!
My husband and I were dissatisfied with two things: first, the hard sell from finance and sales on the purchase of the extended warranty when we bought our used Subaru Crosstrek. Second, the lack of service when we needed to get a missing cargo cover replaced. I also had a complaint about the Heuberger Subaru finance department since I was given incorrect information when I contacted them about canceling the extended warranty. However, we have nothing but praise for Marshall Guffy. He is very honest and provided excellent customer service in helping us to cancel the contract. My husband and I will return to Heuberger Subaru because of employees like him who stand behind the reputation of this dealership!
Jul 03, 2019
Best buying experience ever.
My wife and I knew we wanted a Forester, but I was dreading the new car buying experience. Our initial contact was with Joey Worley. I was "looking over my shoulder" through the entire process and was very pleasantly surprised by how hassle free the entire process was. We got the car we wanted at a fair price. Joey shepherded us through the entire process, all the while ensuring any and all questions and concerns were being addressed and answered. The bottom line is we love our car and thanks to Joey the buying experience was something about which I didn't need to stress.
Abby Stell
Finance Manager
May 24, 2022
Just bought an outback from Jack Boehm.
Just bought an outback from Jack Boehm. He is truly the best car salesman we have ever dealt with. He never tried to up sell us a bunch of junk we didn’t need, unlike all the other salesmen from other Subaru dealers. He was professional, honest, super helpful, attentive and very accommodating to all our needs. He made a conscious effort to keep us informed why waiting for the special order to arrive. He came in on his vacation day off to deliver our car. We never felt rushed or pressured in any way throughout the entire process. Jack was amazing! Abigail in finance was fabulous too.
Jan 27, 2022
Was very helpful in the process of me getting a 2020 WRX....
Was very helpful in the process of me getting a 2020 WRX. I’ve been searching for months and John helped make it possible and made it a positive and memorable experience.
Jan 02, 2022
John and Heuberger Subaru have changed how I feel about...
John and Heuberger Subaru have changed how I feel about going to auto dealerships. John was so easy to work with as he's very personable, friendly, helpful, and made the process of buying a new car easier than I ever imagined. I had an unusual situation with trading in my last Subaru and John, as well as the service and finance staff, seemed to go above-and-beyond for me in a short amount of time. Overall, I had the best experience working with John and the rest of the Heuberger staff. I highly recommend John and Heuberger Subaru.
Dec 24, 2021
John was knowledgeable and always available to answer...
John was knowledgeable and always available to answer questions or help where he could. Best car buying experience I've had in a long time.
Oct 16, 2021
I contacted John to help find me a car because he had...
I contacted John to help find me a car because he had been instrumental in helping my son buy a car in May of this year. I was so impressed with John's service to my son in May that I wanted to have him help me, as well. I had been in an accident in September, and the insurance company of the person who hit me was "totaling" my 2010 Subaru. John was very sympathetic about my situation, and also understood my financial situation. He found a very nice Subaru for me with low mileage. (My fifth Subaru!) He was very honest, friendly, and also stress free to work with. He was willing to answer many questions I had about the financing for the car, and also questions I had when it was ready for me to drive off the lot. John is a real asset to Heuberger, and I will most definitely seek him out again if I am ever in need of another car. I highly recommend John to anyone in need of an honest, friendly, and highly knowledgeable salesman. He was a real pleasure to work with. Thank you, John! (Abby was great too!)
Rick O'Donnell
Internet Sales Manager
Feb 04, 2021
My husband and I purchased a 2021 Subaru Outback Touring...
My husband and I purchased a 2021 Subaru Outback Touring XT from Rick O’Donnell at Heuberger Subaru in Colorado Springs. Rick was fun to work with and responsive to all our questions. This was our first ever Subaru and the first ever vehicle we bought site unseen. We live in AZ. Heuberger had the inventory we were looking for and had to sacrifice nothing. The process was seem less, from sales person, finance and delivery. Our experience could not have been better. We were happy enough to send a referral friend and they purchased as well. We highly recommend Heuberger! Thanks everyone for a great experience and keep up the great work!!
Jan 05, 2021
I purchased a Subaru out front (where does everyone find...
I purchased a Subaru out front (where does everyone find these out back? They're all located in the front lot, dummies) from Ricky and Rob at Heuberger, and the very next day my runaway ferret showed up on my doorstep, my stammer disappeared, and I met and married the Russian woman of my dreams. And the best part? There's a no-limit Keurig machine in the waiting room. Incredible salespersons and dealership. Thanks for everything!
Jun 09, 2020
Best ever !! Never pressured...helpful, courteous and...
Best ever !! Never pressured...helpful, courteous and great customer care. So good I just returned and bought a 2nd vehicle. Thank you Rick O’Donnell, Jim Adams and Adam Stent ! Was a pleasure....again !
Oct 08, 2019
Great Experience!
Purchased a 2020 Outback from these folks last week. Flew from Fort Wayne, IN to get it and drive it back, because the selection from dealers in the Midwest is so poor. This was by far the best car buying experience I have ever had in 50 years of cars. Great staff, starting with Rick O'Donnell on their web portal, who was amazingly responsive, including before and after their business hours. Picked up at the Colorado Springs airport by their sales manager, Marshall Guffy, who is a great guy. The car transaction was smooth and painless, the PRICE was $3,000 less than anywhere in the Midwest, and the professionalism and kindness of their staff a nice breath of fresh mountain air! Don't buy a Subaru anywhere else, it's well worth the trip, and Colorado is beautiful.
Sep 16, 2019
Outstanding sales experience!
"Perfect" Customer Service! From the test drive, to the questions/answers, to the purchase, the salesman (Andrew B!) and supporting staff were simply amazing - we will recommend Heuberger, and especially Andrew, to family/friends/colleagues!
Joey Worley
Internet Sales Manager
Aug 13, 2020
I have used this dealership in the past for multiple...
I have used this dealership in the past for multiple purchases due to having had a great salesman. I can honestly say times have changed in dealing with this dealership and not for the better. I had hoped my family would have a life long relationship of buying vehicles from this dealership but the manager I dealt with and the General Manager, through their actions, guaranteed that my business will be going to a dealership that values customers and customer service and isn’t looking to make every last dollar, which sadly wasn’t the case when I purchased my first two vehicles from them. A deal was in place to purchase a vehicle and the deal itself was a solid deal. Extra add ons were being done. While in the process of this, a hail storm occurred. I received a call from a salesman who advised there was a situation. I got 7 terrible photos the next day from the manager who I had been dealing with primarily. The car hadn’t been washed so I had no real idea about the damages but 7 photos was alarming and at that point I was not comfortable buying a “new”’damaged vehicle. The dealership wanted me to take the damaged vehicle but I had no interest in taking a damaged vehicle paying the amount of money I was paying. New means new and damaged is not new. The dealership began to work with me for an alternative purchase. The vehicle specifications I wanted were not readily available and so I inquired about trying to get a 2021. What I wanted would come in by September and I agreed I could wait. While discussing the deal I asked if it would be possible to get 0 interest. I was advised the dealership does not set the interest rates and chase Subaru finance does. The manager gave me the number and told me to try. After numerous calls I reached someone who reached out to the dealership to advise of my inquiry. Apparently this made multiple people upset at the dealership. I was called by the manager on 8/10/20 and he began to go over the deal on the 2021. He fundamentally changed the deal lowering my trade in by 500 as he said it’s another month having passed. I have no control over that as the vehicle that matches my requirements wasn’t in until September and the trade in was not being utilized. I was quite upset about this as the vehicle is not being used by me since it was being traded in. At that point I asked for my deposit back and a shouting.match ensued with the manager who told me we had an oral contract on a recorded line and since the dealership had done work on that vehicle I wasn't getting my deposit back. I advised him the purchase was for a new vehicle not a damaged “new”. vehicle. This didn't sit well with me and I advised I would look at reporting this matter to the state since my deposit was being held without cause. Within 5 minutes of sending that email a general manager called me. He was rather rude as when I asked him if he wanted to hear my side his reply was I don’t care what your side is. I’m the GM and have beee so for 33 years. I will be giving you a refund and do not use our dealership moving forward which didn’t need to be stated as I will no longer look to utilize this dealership again before he said that. This dealership clearly does not treat their customers like they’re building a book of business anymore but rather as a dollar sign. The GM clearly in this case shows what customer service means to him with this interaction. I received what amounted to spam emails from the manager wanting to help me purchase vehicle while I was in the process of working with him to try and do so, further illustrating the lack of awareness, care, and customer service one would expect from a business. I would’ve rated the manager a zero if I could as when the deal was working well, he was tolerable. The moment the deal began to go sideways, his attitude and demeanor were greatly lacking
Jul 28, 2020
Some responses, NO RESULTS!
I have contacted this dealership several times, and also Subaru of America twice, to get information on how to display the Media Access Code (MAC) Address for the Starlink unit in the 2019 Impreza we purchased at this dealership. Subaru of America basically stonewalled my requests. Heuberger Motors has intercepted one request I directed to a specific individual (Abby Stell) I felt was most likely able to provide the requested information, and redirected my request to other individuals, none of whom have been able to provide the requested information.
Oct 17, 2019
Excellent Experience
Everyone who helped us made our experience great! Friendly and honest staff who helped us get what we were looking for. Everything was well explained and accurately done. They were very accommodating to our kids. The coffee bar was great!
Jul 03, 2019
Best buying experience ever.
My wife and I knew we wanted a Forester, but I was dreading the new car buying experience. Our initial contact was with Joey Worley. I was "looking over my shoulder" through the entire process and was very pleasantly surprised by how hassle free the entire process was. We got the car we wanted at a fair price. Joey shepherded us through the entire process, all the while ensuring any and all questions and concerns were being addressed and answered. The bottom line is we love our car and thanks to Joey the buying experience was something about which I didn't need to stress.
Jun 26, 2019
Love my Subaru!!
Buying from Heuberger was a great experience. Both Marshall and Joey kept me up to date on when my car would be delivered and where in the process it was. They worked hard to get it ready in time for my pickup. They were available to answer any questions.
Scott Brown
Finance Manager
Jan 13, 2022
Nothing but smooth sailing! This is one EMERGENT...
Nothing but smooth sailing! This is one EMERGENT dealership! They really went over and above anything we've experienced in the past. We are very comfortable with Kolton Rossell and Heuberger Subaru!
Nov 10, 2020
I need to say thank you, thank you, to Nick at Heuberger....
I need to say thank you, thank you, to Nick at Heuberger. I had a tight timeline I was riding on and my lease was ending in a few months. He took the time to listen to what I wanted out of the new car that I would be buying and keeping for many years to come. I decided on the Crosstrek Sport and this car, YES. Has so much more power than the years prior and I am so happy with my purchase. Nick is a down to earth, personable and a relatable guy and won't haggle you like the rest. If you have the opportunity to work with him, you won't regret it. I'll be referring all my friends! Thank you again for getting me into my dream car!
Jul 07, 2020
Awesome sales guy, terrible back office. Would...
Awesome sales guy, terrible back office. Would absolutely not go back. From the moment they had my pre approved check from Navy Fed , they were rude. Then I get a call back a month later stating they have my paperwork that got mailed back. They had my address wrong. Then I go out of my way to go to pick it up. Takes over and hour to have anyone to talk to. Every time I told someone what I was there for they walked away. By the time I got to talk to someone I have two different bills of sales. The lady who helped me was rude and condescending through out the whole conversation. I really do bet they didn’t mess up the mailing of that check though. Good luck to who ever tries that circus.
Feb 20, 2019
Perfect Car Buying Experience!
Several friends recommended Heuberger Subaru for products, service, and culture, and the actual buying experience (new Ascent) was even better than anticipated! The pricing, approach, facilities, responsiveness, and commitment are all top notch and should serve as a model for all brick and mortar car dealers who hope to remain competitive through the disruptive technologies. Jim Adams and his Internet sales partners were exemplary. Scott, in Finance, was also exceptional, cutting to the chase quickly, and ensuring we totally understood all the details.
Dec 23, 2018
Double Check Work
Very good and respectful sales reps, horrible finance clerk (Scott Brown). Failed to double check work, was to lazy to verify if the two names matched and used someone else’s social security number for loan approval even after the person already brought a car the previous day. Someone with that much access to people’s SSN should not be lazy or careless.
Skyler Short
Sales Manager
Dec 30, 2021
My wife and I are in the market for a new vehicle. We...
My wife and I are in the market for a new vehicle. We travel the country since I'm a 100% disabled combat veteran and my wife is a travel nurse fighting covid all across the country. We finally found the perfect combination of what we were wanting and after reaching out to them we were told that they don't sell to out of state customers. We literally live in hotels going city to city helping hospitals that are critically understaffed and because of it this dealership won't take our money to buy a new vehicle. Unbelievable was an understatement.
Jul 03, 2021
Nick was very knowledgeable about the vehicles which in...
Nick was very knowledgeable about the vehicles which in turn helped guide me purchasing the right vehicle for me! If you're in need, Nick has you covered!
Mar 26, 2021
John was helpful from the beginning to the end. I...
John was helpful from the beginning to the end. I appreciated how he didn't try to push anything on me that I didn't want and was super friendly as we waited for the purchase to complete. Any questions I had he answered with confidence and if he didn't have the answer he immediately went to go find it. Would recommend anyone to go find John if you come to purchase a vehicle.
Jan 11, 2021
I have bought 8 cars from Heuberger and Shayna was the...
I have bought 8 cars from Heuberger and Shayna was the best experience so far. She is bright, knows the product and the process and we bought a car in record time even during the pandemic! She is incredibly organized. Hope she is here when I have to do this again in 18 months! She made the experience very easy.
Nov 29, 2020
This was my first vehicle purchase and John made the...
This was my first vehicle purchase and John made the process smooth and easy to understand. He got me the vehicle I wanted and I couldn't be happier.
Jack Boehm
Salesperson
May 24, 2022
Just bought an outback from Jack Boehm.
Just bought an outback from Jack Boehm. He is truly the best car salesman we have ever dealt with. He never tried to up sell us a bunch of junk we didn’t need, unlike all the other salesmen from other Subaru dealers. He was professional, honest, super helpful, attentive and very accommodating to all our needs. He made a conscious effort to keep us informed why waiting for the special order to arrive. He came in on his vacation day off to deliver our car. We never felt rushed or pressured in any way throughout the entire process. Jack was amazing! Abigail in finance was fabulous too.
Nov 24, 2021
I bought a new Subaru Impreza last week and Jack Boehm...
I bought a new Subaru Impreza last week and Jack Boehm was fantastic to work with. He did everything possible to make my car buying experience a memorable one. Jack made pickup day easy and he helped me drive a new car home. He is very professional, friendly and with great knowledge. My rating for Jack Boehm is A+++ Thank you so much Jack, I love may new car! I will definitely recommend you to all my relatives and friend!
Feb 22, 2021
Last week I purchased a car from Heuberger and the...
Last week I purchased a car from Heuberger and the experience was absolutely wonderful. I had met Jack back in the fall when I stopped in to just get an idea of what kind of vehicle I was looking for. Last week the time came and it was time to purchase. I called Jack and we set up an appointment. He found me exactwhat I was looking for and in my price range. He was incredibly knowledgeable and very personable. We talked about all kinds of thing while we waited for finance to get me all set. Once finance was ready, Buzz sat down with me and went over all the different things. I had a handful of Questions and Buzz answered them all with incredible detail and knowledgeable as well. I would absolutely recommend friends and family!!
May 20, 2020
Jack Boehm is amazing ... old school salesman , cares...
Jack Boehm is amazing ... old school salesman , cares more about you as a person than the sale. This is why we purchased a vehicle and why we are friends.
Feb 04, 2020
Chris helped us to choose a used Subaru. He was very...
Chris helped us to choose a used Subaru. He was very helpful and knowledgeable. He took his time in helping us. He was very helpful. We are both thankful for his time.and patience.
Andrew Brozek
Internet Sales and Leasing Manager
Feb 21, 2022
Andrew was very friendly and very helpful in helping me
Andrew was very friendly and very helpful in helping me select and purchase my Subaru Crosstrek. It was my first time buying new and it was honest, straight forward, and no BS. Not what I was expecting from a dealership experience. Thank you for breaking the stereotype.
Aug 18, 2021
I went in on a Thursday with my 2 young daughters, walked...
I went in on a Thursday with my 2 young daughters, walked the lot TWICE and went through the whole store and NOT ONE EMPLOYEE even so much as said hello to me! Then the next Tuesday, I went in 8 hours after submitting my credit app online, Only to be told come back tomorrow. We didn’t get it submitted in time. Fair enough. Come back after work the next day at about 730, should’ve been done by 830, no, didn’t get out until 930. Then there are still stickers on my car, and it has only a quarter tank of gas. I know I bought a used car, but I still spent over $50,000 with you guys. And then to top it all off, I submit a bad google review and their management team calls MY BOSS asking for me to take it down. This dealership is the epitome of unprofessionalism
Aug 11, 2020
It’s an excellent dealer if one wants a Subaru. The...
It’s an excellent dealer if one wants a Subaru. The internet sales person was terrific to work with. I did not buy one but will be back to you when I get to shopping for a Subaru
Jun 16, 2020
Consistently great service and support
Just over three years ago I bought an Impreza from Heuberger Subaru, the service was excellent then and it's excellent today. I went back because I already knew that Heuberger has a great product and first class service and support, thanks to Andrew and Buzz for taking such great care of us!
Apr 24, 2020
New Ascent
We had an excellent experience buying our new Ascent. Andrew from the internet sales team was excellent. Mike from finance was great too. Overall great experience.
Gary Hendrickson
Internet Sales Director
Dec 30, 2021
My wife and I are in the market for a new vehicle. We...
My wife and I are in the market for a new vehicle. We travel the country since I'm a 100% disabled combat veteran and my wife is a travel nurse fighting covid all across the country. We finally found the perfect combination of what we were wanting and after reaching out to them we were told that they don't sell to out of state customers. We literally live in hotels going city to city helping hospitals that are critically understaffed and because of it this dealership won't take our money to buy a new vehicle. Unbelievable was an understatement.
Dec 31, 2018
Service? More like what's the purpose!
Horrible service, great salesman. They took in my car to look at a check engine light issue telling me it would be ready the next day (as they had to just fix one small part, that their parts store had that was attached to the store). Get a call back the next day saying the parts store is closed; all the while they knew the parts store would be closed on the weekend, and the holiday. Here's the good part - when they told me it'd be ready the next day and then wouldn't be ready until the next WEEK due to the "holiday" of new year's eve, they would be closed. Their used car's (it was a 2015 WRX with less than 50k miles) are supposed to be certified, but by the time the car had driven 15 minutes to my house from the dealership (without stalling or any issues) the check engine light was on.
Jan 22, 2015
Best salesperson out there
I have purchased 6 New Subarus from Gary and he is a class act! He is a no pressure kind of salesperson which I love.
Mar 24, 2014
This is the second new car we have purchased from this...
This is the second new car we have purchased from this dealership. Our son also purchased a new car here at our recommendation. Easiest dealership to buy a car from I have ever found. None of the "Mickey Mouse" so often encountered. No pressure, just fair pricing and everyone we have met at the dealership is great. Gary Hendrickson could not be better to work with. Simply a great dealership.
Feb 16, 2014
Test drove a used Subaru was looking at a vehicle with a...
Test drove a used Subaru was looking at a vehicle with a 6 cylinder, changed mind about car. Inquired about similar vehicle with a 6 in a new model Salesman quoted a price of $28,000 even before entering the building! Once inside price changed by $ 2000.00 dollars! When I attempted a negotiation suddenly there were none available ! Go online multiple vehicles were listed with 6 cylinder engines! Being the only Subaru dealer in Colorado Springs should be investigated why no one else has entered this market! Their practices are below par!
Arthur Tompkins
Salesperson
Feb 15, 2022
Nice guys.
Nice guys. Honest And straight forward. They give you all the information you need to make a decision
Apr 19, 2021
Art is the best car salesman I have ever worked with. I...
Art is the best car salesman I have ever worked with. I trust him and he makes buying a car a great experience. Thank you!
Jan 18, 2021
I went to Heuberger before Christmas to check out an...
I went to Heuberger before Christmas to check out an Outback. I was driving a Tacoma but found it uncomfortable and wanted something different. My son and I wandered the lot, and Art came out to meet us. He was so personable and easy to work with. I didn’t think that I was going to purchase a vehicle that day, or trade in my Tacoma, but Art made is very easy. I purchased a 2018 Outback for a fair price. There were a couple door dings on the driver side, and I was told that they could be fixed after the holidays. I called Art to set up my appointment, dropped off my car the next day, and when I got it back, it looked brand new. I would definitely buy another car from Heuberger, and I highly recommend Art as a salesman.
Apr 21, 2019
Buying a 2019 Crosstrek
This is our third Subaru bought from Heuberger. Our salesman Art Tompkins went to extraordinary lengths to help us get the model and color Crosstrek that we wanted. The only hitch in the process was the wait time to complete the purchase which was several hours. Our finance person Adam Stent was very nice to deal with once we saw him.
Nov 16, 2018
Great buying experience
Because we like to chat, it took a while, but we are SO satisfied. Great new car and like being with family. All questions answered immediately by well qualified sales representatives.
Sterling Evans
Salesperson
Sep 04, 2021
My wife, daughter and myself went to dealer about 3:00 on...
My wife, daughter and myself went to dealer about 3:00 on a weekday. We wandered around the showroom looking at their floor models. We were there around 20 minutes and no one ever acknowledged us. Some salespeople were busy some just talked on their cellphone. So we went outside. An employee, not a sales person, ask if we needed help. He went to get a salesperson and finally got one to assist us. He was more interested in telling us about how fast they sold cars rather than listening to us. If this is the attitude of this dealer I will never step foot into their dealership again.
May 12, 2021
I bought a car from Sterling 2 1/2 years ago and it was a...
I bought a car from Sterling 2 1/2 years ago and it was a great experience. I had some questions about the Trade Up program so I called Sterling. He was very helpful and answered all my questions.
Jan 19, 2021
The world best salesman very easy going and very...
The world best salesman very easy going and very knowledgeable. He helped me get into a brand new 2021 Subaru Outback that I absolutely love!
Dec 19, 2019
I went in for an oil change on my 2017 Outback and was...
I went in for an oil change on my 2017 Outback and was ready to see what my options were for leasing another Outback. All of the staff were extremely friendly and accommodating to my needs! Sterling had exceptional knowledge of the 2020 Outback and was very diligent in getting the paperwork taken care of as well as super patient with me. Thank you so much for the wonderful experience and I love driving my new car around!
Oct 08, 2019
Sterling was excellent. Great customer service, no...
Sterling was excellent. Great customer service, no pressure, and awesome to work with. I really felt like I was his number one customer the whole time. Combined with the rest of the staff and Abby’s awesome help, Heuberger really made my day!
Bernhard Kuehn
Service Manager
Oct 20, 2022
I spoke with Cole and Bernard regarding Ryan Young, this
I spoke with Cole and Bernard regarding Ryan Young, this past week.. Ryan was the agent that was helping me in the service department, and he is amazing! He was knowledgeable, courteous and goes out of his way to give great customer service! He is a polished professional, and should be applauded for the quality of work that he does for this dealership! Sincerely – Angel
Jul 27, 2018
Never again!
I will not buy another Subaru or do business with this dealership again. I expected them to advocate for me on an out of warranty engine issue with Subaru of America and they fell short of my expectations. They also dinged my vehicle while doing service on it and would not accept responsibility. Go elsewhere for a new vehicle or service! Update: I cannot get a service manager to return my calls to discuss my concerns or the reasons for my negative review and now I have left a message for the general manager. I will be looking to trade in my Subaru and buy a Honda, Toyota or Hyundai. If you are considering a Subaru, I suggest you look at your other options. We thought the Outback was a quality vehicle, but when a $5000 engine repair was needed, Subaru did not stand behind its product. (Do your research on the class action lawsuit against Subaru).
Aug 21, 2017
Best Dealership in Colorado Springs
This is our 4th car purchase through Heuberger and we can't say enough good things about them. From Sales to Service and Financing too! We highly recommend to everyone!! As a matter of fact, we purchased our car on a Thursday through Mark McClenehan, talked to friends on Friday about the car and how great Mark is and they went in and purchased a car through him on Saturday! Mark gives you the information you need, is friendly but not pushy and is happy to spend as much time as you need to make a decision! Mark is definitely who we will always recommend.
Aug 17, 2017
Honesty, integrity and above reproach.
Well organized by management and sales staff down to the Lot Boy. All employees encountered appeared happy and extremely courteous in a no nonsense way. Generally speaking, in other Dealerships, when you enter, the sales people lack the training on their own product and managers are even worse. No so at Heubergers. They have strict rules that are followed to protect the consumer and employees alike. No games in the presenting of numbers.
May 29, 2017
Heuberger Subaru provided me excellent service.
Jim Adams and I worked out the specs over the phone for a new 2018 WRX, built to specs. The car came in a month early. I flew out to Heuberger Subaru to avoid a 12 hour drive. They picked me up at the airport, drove me to the dealership and I immediately met with Jim. After agreeing that the delivered specs were accurate and a short test drive, I met with Michael and then Bernard to clear up warranty questions. I must say, I drove out a happy customer less than 2 hours after landing in Colorado Springs-effortless ! As for the WRX, get the STI exhaust upgrade- it sounds amazing. It is such a beautiful car and so well built. It is "plenty quick" in my opinion ad needs no modification. A true joy to slowly break-in on my 750 mile drive home. I highly recommend Heuberger Subaru to anyone looking for a great new car at a great value.
Steve Stanley
Salesperson
May 11, 2021
I have known Steve Stanley for over 30 years. He is...
I have known Steve Stanley for over 30 years. He is professional, Honest, and very knowledgeable. Steve is excellent to work with. Ask for Him.
Jan 29, 2021
Great guy! Patient! Spent the good portion of a morning...
Great guy! Patient! Spent the good portion of a morning with us. But we got what we wanted. Can't say more about Steve or Heuberger Subaru. Thanks!
Nov 07, 2020
Steve Stanley was great. Informative. Patient....
Steve Stanley was great. Informative. Patient. Knowledgeable, no pressure. Did a great job walking us thru the new systems. Coffee bar a nice plus! Thanks
Aug 28, 2018
Go see Steve Stanley
Steve has been great to work with. Never any pressure and always helpful. Go see him for your next car purchase he will take care of you.
Dec 28, 2017
5th purchase
Steve Is a wonderful sales person to purchase from. I have purchased 5 from him. He gives you all the information to make the best choice and what fits your needs. No pressure or hassle when it comes to the numbers!!! My friend has also purchased 4 from Steve. When someone in either of our families is in the market for a new our used car we go and see Steve!!! Thanks Steve for all your help and knowledgeable, and getting us he best price possible.
Paul Blessing
Equity & Leasing Director
Sep 26, 2022
Paul was very accommodating and was able to attend to all
Paul was very accommodating and was able to attend to all my concerns, questions, and clarifications. Was very quick to respond. Even when he is busy with other customers he will let you know and never fail to come back to you as promised. Keep it up Paul Blessing!
Mar 13, 2019
Best car experience
Paul was more honest than any other sales person I have encountered. He listened better than anyone and made sure I had exactly what I was looking to buy.
Jun 07, 2018
Great experience for the second time!
My husband and I just purchased our second vehicle from Heuberger Subaru in Colorado Springs. Paul Blessing, our sales representative, was an absolute delight and such a paragon of professionalism. We waited a while for all the paperwork to go through, but there is a lovely little coffee shop in the waiting area, and Paul was great to chat with and was totally transparent about where we were in the process. We had an equally delightful experience when we purchased here in 2014, and I suspect we’ll be back to buy all of our cars here. We can’t say enough good things about Paul Blessing and everyone we encountered at Heuberger!
Feb 22, 2018
Purchase Experience of 2018 Forester
Working with Paul has been a great experience! My daughter-in-law came with me to purchase my new car. He was respectful and genuinely intent on making sure we both understood all aspects of purchasing a new car and that I was happy with the final purchase. Even after I took delivery of my new car, he has continued with follow-up care to make sure every promise has been met. Paul has made it clear that if I have any questions or concerns, he will be available to help me out. Follow-up care is important to me and I know that's something I won't have to worry about! Buzz also went the extra mile to make sure my financing fit my needs. I appreciated that he took the time to consider my situation and worked within those constraints. Thank you for the great experience of purchasing my 2018 Forester!!
Sep 06, 2017
Great Experience!!
I called Heuberger Subaru on August 22nd and visited with Paul Blessing. I live in Lincoln, Nebraska and had test driven the Legacy and Imprezza and decided on the Legacy. The dealer in Lincoln did not have the color I wanted and could not find one in their region. My son and I got on line and found the color and called the dealership that evening. We spoke with Paul Blessing regarding the 2017 Legacy listed on their website. He indicated that that they still had the vehicle and would I want a quote. The quote I received was very good and the Legacy that I purchased had a lot more features. We completed all required information via the internet. The process was amazing and Paul was a blessing to work with. My son and I drove to Colorado Springs on August 24th, to pickup my new car. The paper work was completed and Mike Wahl was very knowledgeable regarding loan documents and warranties. Very painless transaction. Paul and Mike both have great personalities and a sense of humor to boot. The facility was clean and welcoming. Thanks for a great experience. Harvine Kirchhoff, Lincoln, NE.
Jason Schoch
Finance Manager
Jul 27, 2022
Nice staff and very helpful.
Nice staff and very helpful. John was very responsive to all our questions. Definitely would recommend them.
Jun 14, 2022
I have now leased my 3rd Subaru Forester from Heuberger
I have now leased my 3rd Subaru Forester from Heuberger Subaru These past 6 years have been a very gratifying relationship with the companies sales and service staff There has been nothing but excellent service from all of the staff
Mar 15, 2022
Jason was a professional who worked well with my wife and
Jason was a professional who worked well with my wife and me explaining all the details of the financing, options, and what we were signing. And was warm and personable throughout. A real asset to Heuberger Subaru.
Jan 01, 2022
John was very friendly and helpful without seeming pushy,...
John was very friendly and helpful without seeming pushy, which is a huge plus for us compared to previous dealership experiences! Would definitely refer anyone to work with him.
Oct 05, 2021
Nick was referred to us by a friend who had recently...
Nick was referred to us by a friend who had recently purchased a vehicle from him. Nick was extremely helpful from start to finish. Due to the car shortage across the country, we had to wait a few weeks to have our vehicle delivered. While waiting Nick always kept us up to date on when our car would be arriving. He was very responsive and attentive when I had any questions. We had a very good experience and I would absolutely refer friends and family to work with Nick and his team.
Antonio Caraballo
Salesperson
Nov 25, 2021
Thanks Antonio for helping me bring my new Subaru Impreza...
Thanks Antonio for helping me bring my new Subaru Impreza home last week. You and Jack are a great person, very professional, friendly, and you are both made pickup day easy. Thank you so much!
Nov 24, 2021
I bought a new Subaru Impreza last week and Jack Boehm...
I bought a new Subaru Impreza last week and Jack Boehm was fantastic to work with. He did everything possible to make my car buying experience a memorable one. Jack made pickup day easy and he helped me drive a new car home. He is very professional, friendly and with great knowledge. My rating for Jack Boehm is A+++ Thank you so much Jack, I love may new car! I will definitely recommend you to all my relatives and friend!
Aug 12, 2021
I am truly shocked. I've never had a good experience at a...
I am truly shocked. I've never had a good experience at a dealership but Heuberger Subaru is officially the worst one yet. I was going to buy a New Subaru Legacy Touring but then I worked with Antonio Caraballo and the games that he and his colleagues played were unbelievable so I left without buying. I do not recommend Heuberger Subaru and I do not recommend Antonio Caraballo. My advice is to go somewhere else.
Nov 03, 2020
Antonio was fast, fair and efficient. He did a great job...
Antonio was fast, fair and efficient. He did a great job and got me in and out of the dealership and driving my new Outback within an hour.
Sep 25, 2020
Do not bother wasting your time buying a used car here....
Do not bother wasting your time buying a used car here. I think most of the positive reviews must be more about Subaru than Heuberger. Sent a request to get more information about a BMW and only provided my name and cell number. No response for a couple of days, so I called the dealer. They said they sent me an email and showed me my email address which had ....donotreply@ as the address. Not a big deal. The problem started when I showed up to the dealer. I called ahead and said I was only interested in one car. I get there and the car is buried behind 3 cars. I had called and confirmed via text when I was going to be at the dealer. The real reason for the delay is so they can ask you stupid questions about trade, money down, etc. Here the experience gets even worse, because of the wait, I only had time for a short test drive. Later in the afternoon, I came back with my daughter and was told only one of us can be in the car. I am sure my 14 year old daughter would have loved to leave me at the dealer to take the car for a drive, but I am not willing to let my 14 year old daughter wait at a dealership by herself. I ask to talk to a manager so we could take the car out and this is the reason for this review. I do not know is name, but he was a condescending rear end. He questioned why I would want to get the car inspected, said to buy the car and we could put a condition into the buyer’s agreement. Do I look as dumb as you sound? He said it would be a difficult process to have the car inspected and a tech would have to take the car to my mechanic and he wasn't sure when this would be possible. He “ensured me the car was in great condition and my mechanic wouldn’t find anything.” Then added, I could not ride with my Mechanic because his tech had to be in sight of the car at all times. DO NOT BUY a used car without it getting looked at independently. If the car were not hard to find, I would have ended the experience right there. But the experience gets even better, he uses the stupid sales trick that the salesmen must drive the car off the lot. Really? I asked why I could not take the car by myself with my daughter and said no because if we did that someone might steal the car. Now you are insulting me by suggesting I am a felon. Stealing a $40,000 vehicle is a serious crime. He then added I could only take the car for a short test drive. I am looking for a vehicle that hard to find or I would have ended the experience and moved on. Since the car is one of one in Colorado right now, I told them I was very serious about buying the car but wanted to take the car out with my wife and take the vehicle to a have an independent inspection. I was told this was not possible, so I have moved on. Do not bother wasting your time buying a used car at Heuberger. I have moved on and did not write this review until 2 days after my experience. With Covid the experience is even worse. Any dealer that questions why you would want to have an independent inspection and drive a used car with your wife isn’t worth your time. The good news is there is always another used car and it will be at a dealer that respects their customers.
Shayna McDonald
Internet Sales Manager
May 18, 2022
As always Shayna always responds to my query in a very
As always Shayna always responds to my query in a very quickly and professional manner and I thank her for that
Aug 04, 2021
She treated us like second class citizens and ended up...
She treated us like second class citizens and ended up taking and buying a new Crosstrec and Ascent from Pueblo so Hueburger lost our $80,000.00 in sales and Pueblo Subaru will be getting all my family’s business. I really don’t even want to give them one star.
Jul 26, 2021
It has been a pleasure to purchase a new Crosstrek from...
It has been a pleasure to purchase a new Crosstrek from Heuberger and especially from Shayna. She answered every question promptly and accurately and was always knowledgeable and pleasant. We plan to recommend her to all of our friends ! 👍
Jan 11, 2021
I have bought 8 cars from Heuberger and Shayna was the...
I have bought 8 cars from Heuberger and Shayna was the best experience so far. She is bright, knows the product and the process and we bought a car in record time even during the pandemic! She is incredibly organized. Hope she is here when I have to do this again in 18 months! She made the experience very easy.
Sep 09, 2020
The grade for customer service was an A+ beginning with...
The grade for customer service was an A+ beginning with the first contact with Shayna all the way through the finance explanations from Abby and Clayton, then continued until I drove away with my new Subaru Forester. If you don't go to Heuberger for your new or pre-owned vehicle then you've made a big mistake.
William Nelson
Salesperson
May 07, 2021
My wife and I purchased a 2019 Subaru Outback from...
My wife and I purchased a 2019 Subaru Outback from Willie. We went to Heuberger b/c of Willie. No pressure from him; he simply wanted us to be happy and fell comfortable about the deal. I'm starting to work with him again to find a nice used SUV. He knows his business; Subaru and Toyota expert!
Dec 27, 2020
I had the pleasure of test driving a couple of vehicles...
I had the pleasure of test driving a couple of vehicles with Bill Nelson (Willy Nelson) last week. We did not end up buying a Subaru, but I think Bill would be a great guy to work with. It appears the dealer is very proud of their vehicles and prices them accordingly.
Apr 23, 2019
Loved the service!
Ask for Willie Nelson when you walk in. He is polite, kind, friendly and helpful. Love that they offer free coffee! They got us in and out rather quickly for a busy saturday.
Apr 14, 2019
No pressure
I loved working with William. He truly understands how to take care of the customer! Anyone who is looking for a no hassle dealer needs to check them out!
Oct 14, 2017
Poor customer service
My husband went in to purchase a vehicle. This individual did not care about the sale at all. When he would ask questions it seemed like a bother and he dragged his feet to get paperwork as in our time being there was not important. He also went into say we had poor credit when we checked our credit at first and it was not. Then was trying to say because my husband was not a doctor that he wouldn’t be able to just get a car. As in my husband job in the militarybis garbage. He was very rude and treated us like we didn’t matter and it didn’t matter if we walked out with a car or not. Then we tried to talk to another dealer and he just very oh well willie will be with ya shortly after we were waiting a while. Didn’t care to get information. Just treated very poorly. He did not want to explain anything in information. He had us standing in a hallway explaining quick things and tell us rudely why we wouldn’t get the car on the way we were talking about. Which is fine but he could have been professional sat us down to talk to us. This is the second time I have been to this dealership and been treated like someone not important or that our business is wanted there.
Bryan Younts
Salesperson
Jul 14, 2022
They have always been helpful and want to make sure that
They have always been helpful and want to make sure that you're comfortable with your purchase. Never felt pressured into buying.
Jan 04, 2021
John was fantastic to work with on our new Subaru...
John was fantastic to work with on our new Subaru purchase. John answered all of our questions and completed all the preliminary paperwork so our return return visit made the purchase process seamless. Thanks again John. Have a prosperous new year. Darrell and Jan
Jul 17, 2020
Great Sales Experience
Bryan Younts answered all of our questions before and after the sale of the Crosstreck we purchased. He was totally knowledgeable about all aspects of the vehicle and purchasing process. He even took care of us after the sales by answering a couple questions and making sure we could get our window tinting and clear max bra completed before we left on a trip. This was overall a great buying experience and we love our Crosstreck so far. Thanks!!
Nov 05, 2019
Bryan was very easy to deal with, no pressure, had the...
Bryan was very easy to deal with, no pressure, had the car we wanted. Abby Also did a great job. We would purchase or lease from them again.
Jul 02, 2019
2019 Forester
As seniors we felt that Bryan took his time to explain details of this new technological car. He gave us info by email that we could read, Also we appreciated that there was no hard pressure to purchase any extra warranty items. We want to also complement the after purchase explanation for our numerous questions to Tanner who went through all our many unknowns with this new car. We have never had such quality time with purchasing a car over our 52 years of marriage.
Ray Mount
Salesperson
Apr 29, 2022
Ray was so helpful in finding the right car for our
Ray was so helpful in finding the right car for our daughter. He was committed to putting her in a safe but used, older car that she could afford. He was patient and kind and caring and didn't try and force us into something that wasn't the right fit just to make a sale. They even added 4 new tires after the inspection to make sure she had the safest vehicle possible in her price range. We will definitely be back to Heuberger for the professionalism we were shown.
Nov 17, 2021
Ray Mount was very kind, patient, and answered all our...
Ray Mount was very kind, patient, and answered all our questions. He explained everything carefully and was wonderful to work with.
Feb 01, 2013
My wife and I have purchased two cars from Ray. He is...
My wife and I have purchased two cars from Ray. He is friendly and very professional. We always feel like we get a great deal. We will continue to purchase our cars from Ray in the future.
Feb 01, 2013
This is our second car we have bought from Ray. He has...
This is our second car we have bought from Ray. He has been super attentive to what we were looking for and has amazing attention to detail. He is always very friendly and professional. Ray is the guy that will go out of his way to make sure your needs are met. I would recommend him to everyone looking for a new or used car!
Jan 19, 2013
Ray Mount is a good friend and has helped me immensely in...
Ray Mount is a good friend and has helped me immensely in buying our Outback at a great price that was thousands less than the Chevy Equinox. We had more options with a better color selection than the Chevy dealers.
Joe Esker
Salesperson
Jun 14, 2022
I have now leased my 3rd Subaru Forester from Heuberger
I have now leased my 3rd Subaru Forester from Heuberger Subaru These past 6 years have been a very gratifying relationship with the companies sales and service staff There has been nothing but excellent service from all of the staff
Apr 22, 2019
Low prices, Great service, Professional in every way.
Jim Adams was asked to fill in at the last minute for another salesperson. He didn't miss a beat. Very knowledgeable, asked great questions and is a great listener. The dealership generally is professional and is well staffed. The finance department was quick and thorough. Best car buying experience I've ever had! Well done...
Mar 05, 2019
Great New Car
Joe was extreamly helpful to us. We were considering a RAV4 (it didn't have a chance after a test drive - just not a Subaru) an Impreza and a CrossTrek. We drove both Subarus and talked extensively about each with Joe. He made sure we knew he could help us with either one we decided on. Price was easy and great. My only complaint is that it's too bad doing the paperwork takes so long (this happens at any dealer).
Jan 01, 2019
Joe made our search for a great car an excellent experience!
My wife and I first went into Heuberger Motors looking to purchase a new Forester at a great price. After looking at the floor models, we asked to talk with a salesperson, and Joe Esker came to offer his help. Joe was friendly and courteous as he answered our questions and set up a test ride for us. His knowledge of the Forester helped us decide exactly what options, accessories and colors we wanted. He gave us a great price without any pressure or coercion to make a quick decision. Joe also promptly answered multiple questions from us in follow-up emails/texts. We ended up ordering a new 2019 Forester with the exact specifications we were looking for. Three weeks later, our car arrived and after a test drive and complete review of all the new technology and features, we took it home. It was a pleasant and fun experience, and we thank Joe for his help in making the process enjoyable. His honesty, humor and openness was a refreshing change from other salespeople at other dealerships that we have had to deal with. It was a five-star experience, plus complementary coffee drinks from their first-class coffee bar to top it off!
Dec 31, 2018
Easy Car-Buying Experience
I came in not really expecting to buy the car that I was test driving since I had already ordered something else. The value for the money and the quality of the Crosstrek changed my mind! My salesperson was very helpful, knowledgeable and able to answer any questions that I had. I did experience one glitch in the process worth nothing. I had was a discrepancy in trade value, I was told initially one value and then it dropped when I went in to buy the car. Outside of that, the experience was seamless.
Kolton Rossell
Salesperson
Jan 13, 2022
Nothing but smooth sailing! This is one EMERGENT...
Nothing but smooth sailing! This is one EMERGENT dealership! They really went over and above anything we've experienced in the past. We are very comfortable with Kolton Rossell and Heuberger Subaru!
Jan 04, 2022
Kolton was knowledgeable, straightforward and very easy...
Kolton was knowledgeable, straightforward and very easy to work with...we got everything done in about 4 hours!
Nov 29, 2020
Kolton was very knowledgeable about the various models of...
Kolton was very knowledgeable about the various models of the Outback and was able to answer all of our questions. It was the easiest and least stressful buying experience we have every experienced.
Oct 01, 2020
A truly amazing experience from start to finish! The...
A truly amazing experience from start to finish! The service was great and the staff was super friendly and I really felt heard here. So glad I chose Heuberger!
Apr 06, 2020
my 3rd subaru in 5 years and I will keep coming back
I was able to get a majority of the car deal done online. They honored the trade in value from the online quote and Andrew was a pleasure to work with. The only thing that increased my monthly quoted price were warranties and oil changes that I decided to purchase in addition to the car. It was my intention to purchase them before I went there. Very happy with the efficient customer service experience. This is my 3rd Subaru in 5 years because I upgraded the vehicle each time. I love the reliability and all wheel drive. Thank you Heuberger and Andrew B. In addition, I have also worked with Kolton Rossell on my other two vehicles. He was wonderful and took the time to explain everything to me in patient and professional manner. Would recommend Andrew B. for online sales and Kolton Rossell for in-person sales.
Randy Bailey
Salesperson
Apr 19, 2021
Great first time experience with Nick Smith and Randy...
Great first time experience with Nick Smith and Randy Bailey. I would definitely work with them again. I was able to get my trade-in and new vehicle pricing via phone before arriving to do a test drive.
Oct 11, 2020
Randy made our experience buying our first Subaru...
Randy made our experience buying our first Subaru effortless and stress free. Randy wasn't pushy at all and helped us find what WE were looking for, not what the dealership needed to get off the lot or what he thought we needed. Would recommend Randy to anyone, anywhere. We will likely be driving half way back across the country to buy our next Subaru from Mr. Bailey.
Sep 17, 2015
Awesome customer service
Randy is awesome. Very knowledgable and not pushy. I leased a new Crosstrek Limited with him and it was very easy and smooth. He went over everything with the car with me so I would know how to operate everything. My first visit, he knew I wasnt buying a car yet and still took a lot of time to look over my options and answer all my questions. I definitely recomment Randy! Thanks again Randy!
Sep 01, 2013
We made a visit to Heuberger Motors on 08/31/2013 because...
We made a visit to Heuberger Motors on 08/31/2013 because our old Subaru had to be retired after 163,000 miles. The experience we had was amazing, we were treated like we were the only people there and with respect. Our salesman was Randy Bailey. We, like many others were not sure what we wanted so we sat down with Randy and just talked about our needs before we even started looking. He was very understanding and offered us several options. We walked the used lot looking for the right car without success. After a short time, we discussed a new unit, Randy had all the answers and was not the "pushy" type, he listened and showed us cars that were within our budget, and payment range. My wife fell in love with a 2013 Impreza, with the premium and all weather packages, we were very surprised to see the 30+MPG rating and safety features the car came "stock" with. At last we found the car we had been looking for, now for the financial details to be worked out, (hummm I hate this part), We really liked that we weren't stuffed into a tiny little office and then told our payment was much higher than we had discussed, or they needed more money down to make it work, but rather everything we discussed was just as it was going to be. During this time we were made comfortable at a desk on the sales floor, where Dawn from finance came to us, and explained all the details of each protection package and talked with us like we were friends, not a number or another notch in the days business totals, and we still had a payment that fit our budget, we also added the maintenance package, glass protection, and custom tinted windows to the deal, and was it still within our budget . Our overall experience was better than any we had in the past, we have already determined that when our older car gets to the point that we need to replace it that we will be going back to Heuberger Motors to buy another new vehicle, hopefully from the same crew. There are so many options to buying a new car , and so many different dealerships out there to choose from, but after what we experienced I would recommended Heuberger Motors to all my family and friends. After you see how they operate, you'll find that they have set the bar for buying a car very high, and no other dealership we have dealt with has even come close to Heuberger Motors. After all the red tape was completed Randy went over all the books, service schedule, tire warranty, roadside assistance, each and every button in the car, opened every door, and every option was covered in detail, and his knowledge was impressive. Thank You Randy Bailey for all your hard work, and making our buying experience such a wonderful one!!
John Watt
Internet Sales Manager
Aug 27, 2022
We are return/continuous customers.
We are return/continuous customers. Always great service and best prices, just ordered our 4th Subaru Outback win 12 years from Heuberger Subaru. Just ask for John Watt and Marshall Guffey in the internet dept! Highly Recommend!!
Jul 18, 2022
Heuberger is the best dealer I’ve ever done business
Heuberger is the best dealer I’ve ever done business with. Communication is clear and there are never any surprises when buying a car or when I come for service. Rest assured, you will be taken care of here. Trust their process!
Sep 10, 2021
John was easy to work with and responsive to our inquiry....
John was easy to work with and responsive to our inquiry. The 2021 Crosstrek Limited arrived in the time expected and was exactly as it was supposed to be. When we arrived, we took a generous test drive, signed the paperwork and were on our way in good time. Would definitely recommend based on our experience.
Apr 21, 2021
I recently purchased a 2021 Subaru Forrester Sport from...
I recently purchased a 2021 Subaru Forrester Sport from your location. John assisted me every step of the way , from my initial email inquiry all the way to the final sale. John is incredibly patient and knowledgeable and treated myself and my father with the upmost kindness and respect. This was my first time every buying a car and John made it a positive experience and exceeded our expectations. Thank You John for helping me reach my goal of purchasing my dream car a reality . -Bree G
Cole Collins
Service Manager
Oct 20, 2022
I spoke with Cole and Bernard regarding Ryan Young, this
I spoke with Cole and Bernard regarding Ryan Young, this past week.. Ryan was the agent that was helping me in the service department, and he is amazing! He was knowledgeable, courteous and goes out of his way to give great customer service! He is a polished professional, and should be applauded for the quality of work that he does for this dealership! Sincerely – Angel
Jul 22, 2022
I had a problem with recent billing on a major repair.
I had a problem with recent billing on a major repair. They responded to my emailed concern almost immediately and rectified the situation to my total satisfaction. Excellent response and customer service.
Jun 14, 2022
I have now leased my 3rd Subaru Forester from Heuberger
I have now leased my 3rd Subaru Forester from Heuberger Subaru These past 6 years have been a very gratifying relationship with the companies sales and service staff There has been nothing but excellent service from all of the staff
Chris England
Internet Sales Manager
Jun 02, 2021
We have purchased 4 cars, both new and used, both Subaru...
We have purchased 4 cars, both new and used, both Subaru and other makes, over the years from Heuberger and it has always been a great experience. Chris England made it so this time as well. He did an outstanding job of helping us choose the right car and navigate the purchase. We highly recommend both Chris and Heuberger.
Sep 01, 2019
“YOU SAID YOU LIKED THIS CAR YESTERDAY!”
I was hoping to get my trade in keys back from my salesman and this guy walks up and demanded to know why we weren’t going to buy that car. Our salesman had just informed us we had a five hour wait even if we were paying in full by check so we decided to break for lunch... After walking outside to cool off, your manager in black suit watched us leave, he knows the effect your pushy sales “techniques” had. The old days of car buyers being held ransom are over, we can have cars delivered from our phones. We don’t need dealers who act like that. Btw we got a Used Forester with the features we wanted for the same price for the used rental car your company was offering without the features. They also gave us more than double the trade in amount your company offered. I had heard so many of your ads on the radio that I had to at least drive a Subaru! Love the cars, guess we all have bad days!?!
Feb 23, 2019
Awesome experience!
Had a great experience purchasing a used car from Hueberger Subaru. The process was seamless and the team was honest and transparent. A special thanks to Chris England for communicating with me electronically first and having everything ready to go when I arrived from Denver.
Ernesto Hernandez
Salesperson
Oct 18, 2022
I'm shopping for my 2nd Subaru and have made several
I'm shopping for my 2nd Subaru and have made several trips to this dealership (because I research obsessively.) They are always very courteous (and love my dog, too, which is a HUGE plus. :)) Recently I've been working with Ernesto. He is very professional and able to answer all my questions. He's a no pressure sales person, which I appreciate immensely. I'll definitely keep asking for him.
Jun 14, 2022
I have now leased my 3rd Subaru Forester from Heuberger
I have now leased my 3rd Subaru Forester from Heuberger Subaru These past 6 years have been a very gratifying relationship with the companies sales and service staff There has been nothing but excellent service from all of the staff
Sep 04, 2021
Ernesto was an amazing salesman!! He did not pressure us...
Ernesto was an amazing salesman!! He did not pressure us into anything and he was very patient with all of our questions and quirks. He was absolutely refreshing to deal with and not like most car salesmen/saleswomen. He had relatable stories and situations to us and it was an absolute pleasure to have been offered the opportunity to work with him!! If I or any of my friends are ever in the market for another Subaru, we will definitely be requesting Ernesto! After Ernesto was done, Buzz was amazing too. He did the financing, was up front and honest with us and was also super awesome to deal with too!! I really enjoyed my experience with this team!
Zeb Holmgren
Service Advisor
Aug 23, 2022
We had a challenging problem with our 2016 Outback and
We had a challenging problem with our 2016 Outback and could not get it fixed elsewhere. Zeb and the Subaru team really came through and got us back on the road. Zeb restored our full faith in Subaru and we appreciate it more than he knows. The Cramers
Jul 22, 2022
I had a problem with recent billing on a major repair.
I had a problem with recent billing on a major repair. They responded to my emailed concern almost immediately and rectified the situation to my total satisfaction. Excellent response and customer service.
Brian Rosplock
Service Advisor
Sep 30, 2022
I am on my 3rd Subaru, and have made several visits to
I am on my 3rd Subaru, and have made several visits to Heuberger over the last few years. Their people are always friendly and professional and get me taken care of in a timely manner.
Dave Wilkinson
Internet Sales Manager
Sep 08, 2020
Really enjoyed my experience looking for a Subaru with...
Really enjoyed my experience looking for a Subaru with Heuberger, and Dave Wilkinson was a huge part of that great experience! Dave was knowledgeable, patient, and when we zeroed in on the right vehicle, he worked hard to find it and bring it in. Communication was excellent throughout, and I will definitely work with Dave and Heuberger again!
Ryan Young
Service Advisor
Oct 20, 2022
I spoke with Cole and Bernard regarding Ryan Young, this
I spoke with Cole and Bernard regarding Ryan Young, this past week.. Ryan was the agent that was helping me in the service department, and he is amazing! He was knowledgeable, courteous and goes out of his way to give great customer service! He is a polished professional, and should be applauded for the quality of work that he does for this dealership! Sincerely – Angel